For professional and organisational contacts
Confirm the route before sharing personal information.
This page helps EAP contacts, employers, physicians, allied professionals and trusted referrers understand Dr. Johnson's broad scope, practical boundaries and the correct first-contact process.
Purpose
Acting in a professional or organisational capacity?
Use this route when you need to establish whether a conversation may be appropriate. If the person is seeking information for themselves, direct them to the Private Practice page instead. The website does not make an online suitability, acceptance or clinical decision.
Before contact, consider
- Broad service need
- Person's current location
- Approved age group and scope
- Funding or EAP route
- Whether there is authority or consent to make contact
- Whether the matter is urgent or already supported elsewhere
What not to submit
- Client or employee names unless strictly necessary and approved
- Clinical history or detailed symptoms
- Case notes or health records
- Sensitive identifiers
- Urgent or crisis information
EAP and employer arrangements
Agreed before a service begins — never assumed
EAP, employer funding, reporting and communication arrangements must be agreed before a service begins. No organisation should assume acceptance, availability, reporting duties or permission to receive information merely because it made the initial contact.
How the process works
- 1
Minimum-data enquiry
Share the organisation, your role and the broad reason for contact.
- 2
Owned review
The referral owner reviews whether clarification is appropriate.
- 3
Clarification
Authority, consent, geography, funding and scope are discussed without unnecessary personal data.
- 4
Next decision
Acceptance, decline or an alternative route is communicated where applicable.
- 5
Appropriate follow-up
Personal information is shared only through an approved process and on a lawful basis.
Start a professional referral conversation
The enquiry form requests a professional conversation. It is not a referral record, secure clinical channel, acceptance decision or urgent-support route.
This route is not for urgent or crisis needs. Use the emergency or crisis process appropriate to the person's current location.
Start a Referral Conversation